@import url("https://fonts.googleapis.com/css2?family=Oswald:wght@400;500;600;700&family=Outfit:wght@300;400;500;600;700;800&family=Rajdhani:wght@400;500;600;700&family=Space+Grotesk:wght@400;500;600;700&display=swap");

:root {
  --bg: #040202;
  --bg-soft: rgba(11, 4, 5, 0.92);
  --panel: rgba(17, 7, 8, 0.92);
  --panel-soft: rgba(22, 10, 12, 0.82);
  --line: rgba(255, 76, 108, 0.14);
  --line-strong: rgba(255, 76, 108, 0.36);
  --line-bright: rgba(255, 130, 151, 0.5);
  --text: #fff4f5;
  --muted: #b4959a;
  --muted-strong: #dfc3c8;
  --red: #f84762;
  --red-strong: #ff2f57;
  --red-soft: #ff8ea1;
  --warning: #ffb347;
  --discord: #5865f2;
  --discord-dark: #4752c4;
  --shadow-lg: 0 28px 64px rgba(0, 0, 0, 0.56);
  --shadow-md: 0 16px 36px rgba(0, 0, 0, 0.42);
  --radius-lg: 18px;
  --radius-md: 12px;
  --radius-sm: 8px;
  --content: 1180px;
  --green-1: var(--red);
  --green-2: var(--red-strong);
  --green-3: #8b132b;
  --green-dark: #3a0911;
  --teal-1: var(--red-soft);
  --teal-2: #ffb5c2;
  --bg-card: var(--panel);
  --text-primary: var(--text);
  --text-muted: var(--muted);
  --border-glass: var(--line);
  --border-glass-hover: var(--line-strong);
  --glow-green: rgba(248, 71, 98, 0.18);
  --shadow-card: var(--shadow-md);
  --radius: var(--radius-md);
}

* {
  box-sizing: border-box;
}

.hidden {
  display: none !important;
}

html {
  scroll-behavior: smooth;
}

body {
  margin: 0;
  min-height: 100vh;
  overflow-x: hidden;
  color: var(--text);
  font-family: "Rajdhani", sans-serif;
  line-height: 1.55;
  background:
    radial-gradient(circle at 50% 16%, rgba(248, 71, 98, 0.17), transparent 20%),
    radial-gradient(circle at 20% 10%, rgba(248, 71, 98, 0.08), transparent 24%),
    linear-gradient(180deg, rgba(8, 3, 4, 0.9), rgba(3, 1, 1, 0.98)),
    #000;
}

body::before,
body::after {
  content: "";
  position: fixed;
  inset: 0;
  pointer-events: none;
  z-index: -1;
}

body::before {
  background:
    repeating-linear-gradient(90deg, transparent 0 46px, rgba(255, 76, 108, 0.03) 46px 47px),
    repeating-linear-gradient(0deg, transparent 0 46px, rgba(255, 76, 108, 0.025) 46px 47px);
  opacity: 0.6;
}

body::after {
  background: linear-gradient(135deg, rgba(255, 76, 108, 0.06), transparent 28%, transparent 72%, rgba(255, 76, 108, 0.04));
}

a {
  color: inherit;
}

img {
  display: block;
  max-width: 100%;
}

button,
input,
textarea {
  font: inherit;
}

h1,
h2,
h3,
h4,
h5,
h6 {
  margin: 0;
  font-family: "Oswald", sans-serif;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

p {
  margin: 0;
  color: var(--muted);
}

.portal-ticker {
  height: 18px;
  overflow: hidden;
  background: linear-gradient(90deg, #c71f40, #f84762 42%, #d32c48);
  border-bottom: 1px solid rgba(255, 255, 255, 0.08);
}

.portal-ticker-track {
  display: flex;
  align-items: center;
  gap: 42px;
  min-width: max-content;
  height: 100%;
  padding-left: 20px;
  color: #ffe5ea;
  font-size: 9px;
  font-weight: 700;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  white-space: nowrap;
  will-change: transform;
  animation: portalTickerScroll 26s linear infinite;
}

.portal-ticker:hover .portal-ticker-track {
  animation-play-state: paused;
}

@keyframes portalTickerScroll {
  from {
    transform: translateX(0);
  }

  to {
    transform: translateX(calc(-1 * var(--ticker-distance, 50%)));
  }
}

.portal-nav-wrap {
  padding: 10px 16px 0;
}

.portal-nav {
  width: min(100%, 1180px);
  margin: 0 auto;
  display: flex;
  align-items: center;
  justify-content: center;
  background: rgba(8, 3, 4, 0.92);
  border: 1px solid var(--line);
  box-shadow: var(--shadow-md);
}

.portal-brand,
.portal-link {
  height: 40px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  color: var(--muted-strong);
  font-size: 11px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  text-decoration: none;
  border-right: 1px solid rgba(255, 76, 108, 0.08);
  white-space: nowrap;
}

.portal-brand {
  padding: 0 16px;
  font-weight: 700;
}

.portal-brand img {
  width: 18px;
  height: 18px;
  object-fit: contain;
  filter: drop-shadow(0 0 8px rgba(248, 71, 98, 0.38));
}

.portal-link {
  padding: 0 12px;
}

.portal-link:last-child {
  border-right: 0;
}

.portal-link:hover,
.portal-link.is-active {
  color: #fff;
  background: linear-gradient(180deg, rgba(248, 71, 98, 0.14), rgba(248, 71, 98, 0.03));
}

.navbar,
.navbar-brand,
.nav-links {
  display: none;
}

.container {
  width: min(100%, var(--content));
  margin: 0 auto;
  padding: 0 20px;
}

.section {
  padding: 34px 0;
}

.section-sm {
  padding: 22px 0;
}

.page-header {
  width: min(100%, 980px);
  margin: 0 auto;
  padding: 44px 20px 28px;
  text-align: center;
}

.page-kicker {
  display: inline-block;
  margin-bottom: 10px;
  color: var(--red-soft);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.22em;
  text-transform: uppercase;
}

.page-title {
  font-size: clamp(2rem, 4vw, 3.4rem);
  line-height: 0.96;
}

.page-subtitle {
  width: min(100%, 640px);
  margin: 12px auto 0;
  font-size: 1rem;
}

.text-gradient {
  background: linear-gradient(90deg, #ff8ea1, #f84762 42%, #ff2f57 80%);
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}

.divider {
  height: 1px;
  margin: 0;
  background: linear-gradient(90deg, transparent, rgba(255, 76, 108, 0.34), transparent);
}

.glass,
.rules-glass,
.form-box,
.contact-option,
.game-box,
.whitelist-panel,
.rules-cta,
.info-card,
.feature-card,
.event-card,
.dev-card {
  position: relative;
  background:
    linear-gradient(180deg, rgba(255, 76, 108, 0.05), transparent 28%),
    linear-gradient(135deg, rgba(255, 255, 255, 0.02), transparent 55%),
    var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-md);
  backdrop-filter: blur(18px);
}

.glass::before,
.rules-glass::before,
.form-box::before,
.contact-option::before,
.game-box::before,
.whitelist-panel::before,
.rules-cta::before,
.info-card::before,
.feature-card::before,
.event-card::before,
.dev-card::before {
  content: "";
  position: absolute;
  inset: 0;
  border-radius: inherit;
  border-top: 1px solid rgba(255, 255, 255, 0.1);
  pointer-events: none;
}

.glass:hover,
.contact-option:hover,
.info-card:hover,
.feature-card:hover,
.event-card:hover,
.dev-card:hover,
.gallery-item:hover {
  border-color: var(--line-strong);
  box-shadow: 0 22px 52px rgba(0, 0, 0, 0.56), 0 0 24px rgba(248, 71, 98, 0.14);
}

.grid-2,
.grid-3,
.grid-4 {
  display: grid;
  gap: 18px;
}

.grid-2 {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.grid-3 {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.grid-4 {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 40px;
  padding: 0 18px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--line);
  background: rgba(255, 76, 108, 0.05);
  color: #fff;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  text-decoration: none;
  cursor: pointer;
  transition: transform 0.2s ease, filter 0.2s ease, background 0.2s ease, border-color 0.2s ease;
}

.btn:hover {
  transform: translateY(-1px);
  filter: brightness(1.04);
}

.btn-primary {
  background: linear-gradient(90deg, var(--red), var(--red-strong));
  border-color: rgba(255, 76, 108, 0.42);
  box-shadow: 0 0 20px rgba(248, 71, 98, 0.16);
}

.btn-discord {
  background: linear-gradient(90deg, var(--discord), var(--discord-dark));
  border-color: rgba(88, 101, 242, 0.34);
}

.btn-outline,
.btn-ghost {
  background: rgba(255, 76, 108, 0.06);
  color: var(--muted-strong);
}

.btn-sm {
  min-height: 34px;
  padding: 0 14px;
  font-size: 11px;
}

.btn-lg {
  min-height: 46px;
  padding: 0 24px;
  font-size: 12px;
}

.badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 24px;
  padding: 0 10px;
  border-radius: 999px;
  border: 1px solid var(--line);
  background: rgba(255, 76, 108, 0.08);
  color: var(--red-soft);
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.badge-upcoming {
  color: var(--warning);
  border-color: rgba(255, 179, 71, 0.28);
  background: rgba(255, 179, 71, 0.08);
}

.badge-owner {
  color: #f97316;
  border-color: rgba(249, 115, 22, 0.4);
  background: rgba(249, 115, 22, 0.12);
  box-shadow: 0 0 8px rgba(249, 115, 22, 0.15);
}

.badge-co-owner {
  color: #f97316;
  border-color: rgba(249, 115, 22, 0.4);
  background: rgba(249, 115, 22, 0.12);
  box-shadow: 0 0 8px rgba(249, 115, 22, 0.15);
}

.badge-admin {
  color: #ff8ea1;
  border-color: rgba(255, 76, 108, 0.4);
  background: rgba(255, 76, 108, 0.12);
  box-shadow: 0 0 8px rgba(255, 76, 108, 0.15);
}

.badge-coordinator {
  color: #c084fc;
  border-color: rgba(192, 132, 252, 0.4);
  background: rgba(192, 132, 252, 0.12);
  box-shadow: 0 0 8px rgba(192, 132, 252, 0.15);
}

.badge-management {
  color: #facc15;
  border-color: rgba(250, 204, 21, 0.4);
  background: rgba(250, 204, 21, 0.12);
  box-shadow: 0 0 8px rgba(250, 204, 21, 0.15);
}

.badge-moderator {
  color: #a78bfa;
  border-color: rgba(167, 139, 250, 0.4);
  background: rgba(167, 139, 250, 0.12);
  box-shadow: 0 0 8px rgba(167, 139, 250, 0.15);
}

.badge-support {
  color: #34d399;
  border-color: rgba(52, 211, 153, 0.4);
  background: rgba(52, 211, 153, 0.12);
  box-shadow: 0 0 8px rgba(52, 211, 153, 0.15);
}

.badge-media {
  color: #f472b6;
  border-color: rgba(244, 114, 182, 0.4);
  background: rgba(244, 114, 182, 0.12);
  box-shadow: 0 0 8px rgba(244, 114, 182, 0.15);
}

.badge-pr {
  color: #60a5fa;
  border-color: rgba(96, 165, 250, 0.4);
  background: rgba(96, 165, 250, 0.12);
  box-shadow: 0 0 8px rgba(96, 165, 250, 0.15);
}

.badge-builder {
  color: #38bdf8;
  border-color: rgba(56, 189, 248, 0.4);
  background: rgba(56, 189, 248, 0.12);
  box-shadow: 0 0 8px rgba(56, 189, 248, 0.15);
}

.badge-default {
  color: #94a3b8;
  border-color: rgba(148, 163, 184, 0.4);
  background: rgba(148, 163, 184, 0.12);
}

.form-group {
  display: grid;
  gap: 8px;
}

.form-label {
  color: var(--muted-strong);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.form-input,
.form-textarea {
  width: 100%;
  padding: 12px 14px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--line);
  background: rgba(8, 3, 4, 0.74);
  color: var(--text);
  outline: none;
}

.form-input::placeholder,
.form-textarea::placeholder {
  color: #8a7075;
}

.form-input:focus,
.form-textarea:focus {
  border-color: var(--line-bright);
  box-shadow: 0 0 0 3px rgba(248, 71, 98, 0.12);
}

.footer {
  margin-top: 34px;
  padding: 22px 20px 26px;
  text-align: center;
  color: #8e6e74;
  font-size: 11px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  border-top: 1px solid rgba(255, 76, 108, 0.12);
}

.hero {
  position: relative;
  padding: 76px 20px 56px;
  text-align: center;
}

.hero-shell {
  width: min(100%, 980px);
  margin: 0 auto;
}

.hero-mark {
  width: 86px;
  margin: 0 auto 18px;
  filter: drop-shadow(0 0 18px rgba(248, 71, 98, 0.26));
}

.hero-title {
  font-size: clamp(2.8rem, 8vw, 5.8rem);
  line-height: 0.9;
}

.hero-sub {
  width: min(100%, 640px);
  margin: 14px auto 0;
  font-size: 1.04rem;
}

.hero-cta {
  display: flex;
  justify-content: center;
  gap: 12px;
  flex-wrap: wrap;
  margin-top: 26px;
}

.info-card,
.feature-card,
.event-card,
.dev-card,
.contact-option {
  padding: 22px;
}

.stat-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 18px;
}

.stat-item {
  padding: 18px;
  text-align: center;
}

.stat-value {
  display: block;
  font-family: "Oswald", sans-serif;
  font-size: 2rem;
  letter-spacing: 0.06em;
}

.stat-label {
  display: block;
  margin-top: 6px;
  color: var(--muted);
  font-size: 11px;
  letter-spacing: 0.18em;
  text-transform: uppercase;
}

.info-icon,
.feature-icon,
.event-icon,
.contact-option-icon {
  display: block;
  margin-bottom: 14px;
  font-size: 2rem;
}

.ip-card,
.ip-chip,
.hud-chip,
.diff-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 38px;
  padding: 0 14px;
  border-radius: 999px;
  border: 1px solid var(--line);
  background: rgba(255, 76, 108, 0.06);
  color: var(--muted-strong);
}

.copy-btn {
  min-height: 28px;
  padding: 0 10px;
  border-radius: 999px;
  border: 1px solid rgba(255, 76, 108, 0.24);
  background: rgba(255, 76, 108, 0.12);
  color: var(--text);
  cursor: pointer;
}

.accordion-item {
  border-bottom: 1px solid rgba(255, 76, 108, 0.12);
}

.accordion-header {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 18px 20px;
  background: transparent;
  color: var(--text);
  border: 0;
  cursor: pointer;
  text-align: left;
}

.accordion-header.active,
.accordion-header:hover {
  background: rgba(255, 76, 108, 0.05);
}

.accordion-icon {
  color: var(--red-soft);
}

.accordion-body {
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.3s ease;
}

.accordion-body.open {
  max-height: 600px;
}

.accordion-content {
  padding: 0 20px 18px;
}

.accordion-content ul {
  margin: 0;
  padding: 0;
  list-style: none;
}

.accordion-content li {
  position: relative;
  padding: 7px 0 7px 18px;
}

.accordion-content li::before {
  content: ">";
  position: absolute;
  left: 0;
  color: var(--red-soft);
}

.gallery-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
  gap: 18px;
}

.gallery-item {
  position: relative;
  aspect-ratio: 4 / 3;
  overflow: hidden;
  border-radius: var(--radius-md);
  border: 1px solid var(--line);
  background: var(--panel);
  cursor: zoom-in;
}

.gallery-item img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.gallery-overlay {
  position: absolute;
  inset: 0;
  display: flex;
  align-items: end;
  padding: 14px;
  background: linear-gradient(to top, rgba(6, 3, 4, 0.88), transparent 60%);
}

#lightbox {
  display: none;
  position: fixed;
  inset: 0;
  align-items: center;
  justify-content: center;
  background: rgba(4, 2, 2, 0.94);
  z-index: 1000;
}

#lightbox.active {
  display: flex;
}

#lightbox img {
  max-width: 92vw;
  max-height: 88vh;
  border-radius: var(--radius-md);
  border: 1px solid var(--line-strong);
}

#lightbox-close {
  position: absolute;
  top: 18px;
  right: 24px;
  border: 0;
  background: transparent;
  color: var(--text);
  font-size: 28px;
  cursor: pointer;
}

.dev-avatar {
  width: 64px;
  height: 64px;
  margin: 0 auto 14px;
  display: grid;
  place-items: center;
  border-radius: 16px;
  background: linear-gradient(135deg, var(--red), #7e0f26);
  color: #fff;
  font-family: "Oswald", sans-serif;
  font-size: 1.4rem;
  letter-spacing: 0.06em;
  box-shadow: 0 0 20px rgba(248, 71, 98, 0.16);
}

.game-page {
  width: min(100%, 980px);
  margin: 0 auto;
  padding: 44px 20px 20px;
  display: flex;
  flex-direction: column;
  align-items: center;
}

.game-title {
  font-size: clamp(2rem, 5vw, 3rem);
}

.game-box {
  padding: 22px;
}

.hud-chip.score,
.diff-btn.active,
.hud-chip.status-chip.win {
  color: #fff;
  background: rgba(248, 71, 98, 0.12);
  border-color: var(--line-strong);
}

.hud-chip.lives,
.hud-chip.status-chip.lose {
  color: #ffd4db;
  border-color: rgba(255, 76, 108, 0.3);
}

.whitelist-shell {
  max-width: 1040px;
  margin: 0 auto;
  padding: 32px 20px 40px;
}

.status-dot.online {
  background: var(--red-soft);
}

.status-dot.offline {
  background: #a05362;
}

@media (max-width: 980px) {

  .grid-4,
  .grid-3 {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .stat-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 1200px) {
  .portal-nav {
    flex-wrap: wrap;
    width: 100%;
  }

  .portal-brand {
    width: 100%;
    min-width: 100%;
    border-right: none;
    border-bottom: 1px solid rgba(255, 76, 108, 0.08);
  }

  .portal-link {
    flex: 1 1 auto;
    min-width: 14%; /* Up to 7 items per row */
    border-bottom: 1px solid rgba(255, 76, 108, 0.08);
  }
}

@media (max-width: 980px) {
  .portal-link {
    min-width: 20%; /* Up to 5 items per row */
  }
}

@media (max-width: 760px) {
  .portal-link {
    min-width: 33.33%; /* Up to 3 items per row */
  }

  .grid-2,
  .grid-3,
  .grid-4 {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 540px) {
  .portal-nav-wrap,
  .container,
  .hero,
  .page-header,
  .game-page,
  .whitelist-shell {
    padding-left: 14px;
    padding-right: 14px;
  }

  .portal-link {
    min-width: 50%; /* Up to 2 items per row */
  }

  .hero-cta {
    flex-direction: column;
  }
}

/* =========================================================
   TICKET SYSTEM & STAFF DASHBOARD
   ========================================================= */

/* Status badges */
.ticket-status {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 2px 10px;
  border-radius: 999px;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  border: 1px solid;
}

.ticket-status.open {
  color: #4ade80;
  border-color: rgba(74, 222, 128, 0.35);
  background: rgba(74, 222, 128, 0.08);
}

.ticket-status.inprogress {
  color: #fbbf24;
  border-color: rgba(251, 191, 36, 0.35);
  background: rgba(251, 191, 36, 0.08);
}

.ticket-status.waiting {
  color: #60a5fa;
  border-color: rgba(96, 165, 250, 0.35);
  background: rgba(96, 165, 250, 0.08);
}

.ticket-status.closed {
  color: #f87171;
  border-color: rgba(248, 113, 113, 0.35);
  background: rgba(248, 113, 113, 0.08);
}

/* Category badges */
.ticket-category {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 2px 9px;
  border-radius: 5px;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  background: rgba(248, 71, 98, 0.1);
  border: 1px solid rgba(248, 71, 98, 0.22);
  color: var(--red-soft);
}

/* Ticket cards */
.ticket-card {
  background: linear-gradient(180deg, rgba(255, 76, 108, 0.04), transparent 26%), var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-md);
  overflow: hidden;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.ticket-card:hover {
  border-color: var(--line-strong);
}

.ticket-card-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 18px;
  cursor: pointer;
  gap: 12px;
  flex-wrap: wrap;
}

.ticket-card-header-left {
  display: flex;
  align-items: center;
  gap: 10px;
  flex: 1;
  min-width: 0;
}

.ticket-id {
  font-family: 'Space Grotesk', monospace;
  font-size: 11px;
  color: var(--muted);
  letter-spacing: 0.08em;
}

.ticket-title-text {
  font-weight: 600;
  font-size: 0.9rem;
  color: var(--text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.ticket-body {
  padding: 0 18px 18px;
  border-top: 1px solid var(--line);
  display: none;
}

.ticket-body.open {
  display: block;
}

.ticket-desc {
  padding: 14px 0 10px;
  font-size: 0.9rem;
  color: var(--muted-strong);
  line-height: 1.6;
}

/* Reply thread */
.reply-thread {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin: 10px 0;
}

.reply-bubble {
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  font-size: 0.87rem;
  line-height: 1.55;
  max-width: 90%;
}

.reply-bubble.staff {
  background: rgba(248, 71, 98, 0.1);
  border: 1px solid rgba(248, 71, 98, 0.2);
  align-self: flex-start;
}

.reply-bubble.player {
  background: rgba(96, 165, 250, 0.08);
  border: 1px solid rgba(96, 165, 250, 0.2);
  align-self: flex-end;
}

.reply-author {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  margin-bottom: 4px;
}

.reply-bubble.staff .reply-author {
  color: var(--red-soft);
}

.reply-bubble.player .reply-author {
  color: #93c5fd;
}

.reply-time {
  font-size: 9px;
  color: var(--muted);
  margin-top: 4px;
}

/* Ticket screenshot */
.ticket-screenshot {
  margin: 8px 0;
}

.ticket-screenshot img {
  max-height: 180px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--line);
  object-fit: cover;
}

/* Reply input area */
.reply-input-area {
  display: flex;
  gap: 8px;
  margin-top: 12px;
}

.reply-input-area textarea {
  flex: 1;
  padding: 8px 12px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--line);
  background: rgba(8, 3, 4, 0.74);
  color: var(--text);
  font: inherit;
  font-size: 0.87rem;
  resize: none;
  outline: none;
}

.reply-input-area textarea:focus {
  border-color: var(--line-bright);
  box-shadow: 0 0 0 3px rgba(248, 71, 98, 0.12);
}

/* Ticket actions row */
.ticket-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin-top: 12px;
  padding-top: 12px;
  border-top: 1px solid var(--line);
}

/* Ticket create form */
.ticket-form-box {
  background: linear-gradient(180deg, rgba(255, 76, 108, 0.04), transparent 22%), var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  padding: 24px;
  box-shadow: var(--shadow-md);
}

.category-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
  gap: 10px;
  margin-top: 8px;
}

.category-btn {
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  background: rgba(255, 76, 108, 0.05);
  color: var(--muted-strong);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  cursor: pointer;
  text-align: center;
  transition: border-color 0.2s, background 0.2s, color 0.2s;
}

.category-btn:hover,
.category-btn.selected {
  border-color: var(--line-strong);
  background: rgba(248, 71, 98, 0.12);
  color: var(--text);
}

.category-btn .cat-emoji {
  font-size: 1.25rem;
  display: block;
  margin-bottom: 4px;
}

/* ── STAFF DASHBOARD ── */
.staff-shell {
  display: flex;
  min-height: calc(100vh - 68px);
}

.staff-sidebar {
  width: 200px;
  flex-shrink: 0;
  background: rgba(8, 3, 4, 0.92);
  border-right: 1px solid var(--line);
  padding: 20px 0;
  display: flex;
  flex-direction: column;
  gap: 4px;
  position: sticky;
  top: 0;
  height: calc(100vh - 68px);
  overflow-y: auto;
}

.staff-nav-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 20px;
  color: var(--muted-strong);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  cursor: pointer;
  transition: background 0.15s, color 0.15s;
  border: none;
  background: transparent;
  width: 100%;
  text-align: left;
  text-decoration: none;
}

.staff-nav-item:hover,
.staff-nav-item.active {
  background: rgba(248, 71, 98, 0.1);
  color: var(--text);
}

.staff-nav-badge {
  margin-left: auto;
  min-width: 20px;
  height: 18px;
  padding: 0 6px;
  border-radius: 999px;
  background: var(--red);
  color: #fff;
  font-size: 9px;
  font-weight: 800;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.staff-content {
  flex: 1;
  padding: 28px 24px;
  overflow-y: auto;
}

.staff-panel {
  display: none;
}

.staff-panel.active {
  display: block;
}

/* Stat cards */
.stat-cards {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(160px, 1fr));
  gap: 14px;
  margin-bottom: 28px;
}

.stat-card {
  background: linear-gradient(180deg, rgba(255, 76, 108, 0.05), transparent 28%), var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  padding: 18px 20px;
  text-align: center;
}

.stat-card-value {
  font-family: 'Oswald', sans-serif;
  font-size: 2.2rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  display: block;
}

.stat-card-label {
  font-size: 10px;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.15em;
  margin-top: 4px;
  display: block;
}

/* Todo items */
.todo-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--line);
  transition: background 0.15s;
}

.todo-item:last-child {
  border-bottom: 0;
}

.todo-item:hover {
  background: rgba(255, 76, 108, 0.03);
}

.todo-item.done .todo-text {
  text-decoration: line-through;
  color: var(--muted);
}

.todo-checkbox {
  width: 18px;
  height: 18px;
  border: 1.5px solid var(--line-strong);
  border-radius: 4px;
  cursor: pointer;
  flex-shrink: 0;
  display: grid;
  place-items: center;
  background: transparent;
  transition: background 0.15s;
}

.todo-checkbox.checked {
  background: var(--red);
  border-color: var(--red);
}

.todo-text {
  flex: 1;
  font-size: 0.9rem;
  color: var(--text);
}

.todo-priority {
  font-size: 9px;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  padding: 2px 7px;
  border-radius: 999px;
  border: 1px solid;
}

.todo-priority.high {
  color: #f87171;
  border-color: rgba(248, 113, 113, 0.35);
  background: rgba(248, 113, 113, 0.08);
}

.todo-priority.normal {
  color: var(--muted);
  border-color: var(--line);
  background: transparent;
}

.todo-priority.low {
  color: #4ade80;
  border-color: rgba(74, 222, 128, 0.35);
  background: rgba(74, 222, 128, 0.08);
}

/* Activity feed */
.activity-item {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--line);
}

.activity-item:last-child {
  border-bottom: 0;
}

.activity-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--red);
  flex-shrink: 0;
  margin-top: 5px;
}

.activity-text {
  flex: 1;
  font-size: 0.87rem;
  color: var(--muted-strong);
  line-height: 1.5;
}

.activity-text strong {
  color: var(--text);
}

.activity-time {
  font-size: 9px;
  color: var(--muted);
  white-space: nowrap;
  margin-top: 2px;
}

/* Staff filters row */
.filter-row {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin-bottom: 18px;
  align-items: center;
}

.filter-btn {
  padding: 5px 14px;
  border-radius: 999px;
  border: 1px solid var(--line);
  background: transparent;
  color: var(--muted-strong);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s, color 0.15s;
}

.filter-btn:hover,
.filter-btn.active {
  background: rgba(248, 71, 98, 0.1);
  border-color: var(--line-strong);
  color: var(--text);
}

/* Access denied banner */
.access-denied {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  min-height: 60vh;
  text-align: center;
  gap: 16px;
  padding: 40px 20px;
}

.access-denied-icon {
  font-size: 4rem;
}

@media (max-width: 760px) {
  .staff-shell {
    flex-direction: column;
  }

  .staff-sidebar {
    width: 100%;
    height: auto;
    position: static;
    flex-direction: row;
    flex-wrap: wrap;
    padding: 10px;
    border-right: none;
    border-bottom: 1px solid var(--line);
  }

  .staff-nav-item {
    flex: 1 1 auto;
    min-width: 80px;
    padding: 8px 12px;
    justify-content: center;
  }

  .category-grid {
    grid-template-columns: repeat(2, 1fr);
  }
}